QualitySolicitors Roberts Crossley - Macclesfield

About Us

About Us

We like to make things simple. You can always talk directly with your lawyer – no talking to umpteen people before them. Your questions are never an inconvenience. No hidden costs mean you can be certain what to budget. And we only use simple language, no legal jargon.

QualitySolicitors Roberts Crossley is proud to be part of the leading provider of legal services in the UK. With 250 high street locations – and more to come – choosing QualitySolicitors is choosing someone local to you. Contact QualitySolicitors Roberts Crossley for whatever your life brings.

Opening Times

Monday to Friday 9am - 5pm, Saturday 10am - 1pm, Closed Sunday

Closed on Bank Holidays

Trading Since

01/02/2003

Other Services

• Free Consultation
• Employment
• Injury
• Conveyancing
• Family
• Wills
• Probate
• Corporate
• No win/No fee

Videos

Photos

• Roberts Crossley: Avoid!

  • Value

    

  • Quality

    

  • Service

    

  • Overall

    

  This law firm brands itself as "Roberts Crossley Quality Solicitors." In my experience this is a gross misrepresentation of the its standards. I hired the company to handle a routine property sale. This was a registered freehold house with no corresponding purchase, and it should have been completely straightforward. After two months the firm had made almost no progress. Original documents had been lost, queries from the buyers' solicitors were still unanswered. Meanwhile they were advising me to take out expensive insurance for breach of covenants, when the covenants in question did not even apply to my house. By this stage the sale had been handled by several different junior clerks, who all appeared to be clueless. When I called to speak to the supervising partner, they refused to put me through. I finally wrote to say that unless the partner called me I would withdraw my instructions. A week later there was no reply — so I sacked the firm and took on the job myself. On receiving the file I discovered that virtually nothing had been done in the previous eight weeks. Acting in person I was able to deal with all outstanding matters within a few days and proceed to exchange of contracts — but for this I would have lost my buyer. I did receive a letter from Catherine Crossley apologising for the firm's poor performance. My advise to others would be to go elsewhere as this firm appears to be both complacent and incompetent.

  By Graeme Bowd - 22/06/2012 Report this review

  Reason to report the review :
  

  500 characters

  Your email address :
  

  ---

Special Offers

Map

Products and Services

Events